Operation Round Up is funded by customers who voluntarily choose to round up their bill. Those funds are pooled and then disbursed to residential customers in need in the form of an account credit. Up to $350 annually may be awarded to qualifying customers.
To receive a grant, a customer must:
- Complete and sign a Operation Round Up Application (below or in office)
- Have an active account in their name that is their primary residence with a minimum of 6 months of prior service
- Self attest income for all household members (up to 80% of Area Median Income)
- Additional Eligibility may occur based on a life event that recently occurred which contributed to the inability to pay a utility bill (medical emergency/diagnosis, death or another unavoidable situation that may cause financial hardship).
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*Other restrictions apply. Click here for the complete policy.